Terms of service.

1. Introduction
Welcome to MARTRANS INC. These Terms and Conditions carefully govern your use of our website martransinc.com as well as the transportation services we provide. By accessing or using this Site in any way, you agree to fully comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you should refrain from using our Site or our Services entirely.

2. Services Provided
We offer premium luxury transportation services tailored for a wide range of events, including, but not limited to, airport transfers, weddings, corporate gatherings, parties, and numerous other special occasions. Our services are carefully designed to provide comfort and style, and availability depends on factors such as location, vehicle type, and specific booking terms. We strive to accommodate your needs with flexibility and professionalism.

3. Booking and Reservations

  • All reservations should be made through the Site or by contacting our customer service team.

  • You agree to provide accurate, current, and complete information when making a reservation.

  • A valid credit card is required to make a reservation, and you authorize us to charge the card for the booking and any additional charges incurred during your use of the Services.

  • Bookings are not confirmed until you receive a confirmation email from us.

4. Payment Terms

  • The total cost of the Services will be provided to you at the time of booking.

  • Cancellations made within 72 hours of the scheduled service time may incur a cancellation fee.

  • If your payment is declined or reversed, you may be responsible for any fees or charges incurred by us as a result.

5. Cancellations and Refunds

  • You may cancel a reservation as outlined in the booking confirmation or per our cancellation policy.

  • Refunds will be provided according to the terms of our cancellation policy, which may vary by service type and booking specifics.

  • In the event of a service disruption (e.g., vehicle breakdown), we will do our best to provide a replacement or full refund based on the circumstances.

6. Customer Responsibilities

  • You are responsible for ensuring that you, your guests, and any other passengers adhere to the rules and regulations set forth by us, including respecting the vehicle and driver.

  • Excessive cleaning or damages resulting from the passenger’s actions will be charged accordingly.

  • You agree not to engage in any illegal activity during the use of the vehicle and to comply with local laws and ordinances, including but not limited to consumption of alcohol, smoking, or drug use in the vehicle.

7. Limitation of Liability

  • We will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any delays.

  • Our liability for any claim, loss, or damage will be limited to the amount paid for the service that gave rise to the claim.

  • We are not responsible for delays or service interruptions caused by weather, traffic conditions, accidents, or other factors beyond our control.

8. Insurance
Our vehicles are insured in accordance with local laws and regulations. However, we recommend that passengers maintain their own travel insurance for coverage beyond our liability.

9. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy, which explains how we collect, use, and protect your data.

  • By using our Site or Services, you consent to the collection and processing of your personal information as described in our Privacy Policy.

10. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, and images, is the property of MARTRANS and is protected by copyright laws. You may not use, modify, or distribute any content from the Site without prior written permission.

11. Modifications to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the Site or Services after such changes will constitute your acceptance of the new Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Massachussetts. Any disputes arising from these Terms or the use of our Services shall be resolved in the competent courts of Massachussetts

13. Contact Us
If you have any questions regarding these Terms or our Services, please contact us at:
MARTRANS INC
(617) 982-4879
Info@martransinc.com
Fitchburg, MA